FAMILY SUPER-AGENT · HONG KONG

You call,
HUWO answers.

A Family Super-Agent for Hong Kong homes

The Tiger desk robot, HUWO AI glasses, home cameras and mmWave radar work as one — scenario agents, persistent family memory and connected touchpoints that shift AI from passive answers to proactive care, truly understanding every Hong Kong family.

Overseas operations are led by Customized (International) Group Limited (Hong Kong), starting from Hong Kong and Singapore to serve Chinese and international families worldwide.

HUWO Tiger robot and AI glasses

Hardware · Software · IP

In mass production

Why Hong Kong

Four real pain points of Hong Kong families

Dual-income families

Long working hours leave little time for the home, children and elders — families need a trustworthy, task-oriented smart assistant.

Ages 0–6 childcare

Nursery, early education and multilingual learning are intensive; parents want visible, verifiable and traceable care.

Elder home safety

Falls and emergencies of seniors living alone can go unnoticed — requiring privacy-friendly event alerts plus proactive care.

Trust & privacy

Domestic service has long been a black box and privacy hard to revoke — we log on-duty events and revoke access when the job ends.

Connected Touchpoints

Three entry points, one family brain

Not scattered apps or toys, but one super-agent system that shares family memory across touchpoints.

Tiger HUWO Robot
Desk robot

Tiger HUWO Robot

The family entry point in the living room and bedroom: task chat, storytelling, multilingual early learning, video calls, medication and schedule reminders.

HUWO AI Glasses
First-person

HUWO AI Glasses

Worn by nannies, caregivers and domestic workers to record key service moments first-person; event-based logging, not 24/7 surveillance, with access revoked off-duty.

Cameras × mmWave radar
Home sensing

Cameras × mmWave radar

Optional home cameras and bedside mmWave for key safety moments and fall-risk alerts — not round-the-clock monitoring.

Scenarios

Covering high-frequency family scenarios

Kids companionship · multilingual

Kids companionship · multilingual

During the golden ages 0–6, situational learning in Cantonese, Mandarin and English, with proactive storytelling and Q&A.

Nursery & early education

Nursery & early education

Paired with professional nannies, feeding, sleep, temperature and growth diaries are logged at key nodes for evidence-based care.

Elder care

Elder care

Medication and schedule reminders, anomaly alerts and family video calls keep adult children at ease.

Home safety

Home safety

Cameras and mmWave radar flag intrusion, falls and inactivity as event alerts — key moments in one app.

Trust & Compliance

Keep the trust, take back the privacy

The real gap is not lack of information, but the inability to prove capability. HUWO builds a new trust model with hardware and a reviewable loop.

01

National-standard assessment

A unified, fair evaluation of nursery and care capability replaces polished text résumés.

02

Media résumé

Real footage presents skills and experience for richer, more credible matching.

03

Event-based on-duty log

Only key service moments are recorded, not round-the-clock surveillance, balancing trust and privacy.

04

Revoke on exit

Employer access to footage and data is revoked when service ends — trust retained, privacy reclaimed.

The group holds ICP and EDI licences; data handling follows personal-data protection and privacy compliance.

Partnership

Build B2B2C with Hong Kong partners

Hardware sales + subscription + channel revenue share. We welcome insurers, domestic-worker agencies, property managers and education/healthcare partners.

Insurers

Combine home, employer-liability and elder-care insurance; process logs help lower claim rates.

Domestic agencies

AI training, certification, media résumés and on-duty management for domestic workers and nannies.

Property & real estate

Smart upgrades for show flats, clubhouses and premium estates via hardware plus subscription.

Education & healthcare

Co-build content and service networks for ages 0–6, maternal-infant health and home care.

Service Plans

Three tiers for Hong Kong families

Scale from a single match to a whole-home super-agent. A consultant assesses your needs before signing, with transparent pricing.

1 · Precision Match

For families hiring a nanny or domestic worker for the first time

  • National-standard AI assessment report
  • First-person media résumés
  • AI matching with stated reasons
  • Online chat & video interviews
  • Background and certificate checks
Request a match plan
Most chosen

2 · Assured On-Duty

For families who already have a helper and value process control

  • Everything in Plan 1
  • Event-based on-duty logging via HUWO AI glasses
  • Employer-liability / helper insurance liaison
  • Service reports & weekly review
  • Replacement support if not satisfied
Request an assured plan

3 · Family Super-Agent

For premium families with young children and elders

  • Everything in Plan 2
  • Tiger desk robot in the home
  • Multiple cameras × mmWave radar integrated
  • Ages 0–6 multilingual learning & proactive elder care
  • One app for whole-home safety & schedule
Request a whole-home plan

* Capability comparison only; a final quote is provided after assessing family size, service hours and hardware setup. HUWO takes no worker markup.

From Hong Kong to families worldwide

We invite Hong Kong insurers, domestic-worker and property partners, and investors to book a 1:1 product demo and partnership talk.

HUWO · Hong Kong

Customized (International) Group Limited

Technology & platform: Quzhou HUWO Network Technology Co., Ltd.

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